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Past Incidents

Elevated error rates for some web requests

16 Feb 2018 22:44 UTC

Investigating: We’re seeing some 502 errors for some page loads on some CDN nodes. Our team is investigating.

16 Feb 2018 22:41 UTC

Resolved and Monitoring: All systems normal. We’ll continue to monitor

16 Feb 2018 22:48 UTC

Degraded performance

Affected Systems: API, CDN

CDN origin and API outage

01 Feb 2018 17:05 UTC

Investigating: We’re investigating errors with our origin and API.

01 Feb 2018 17:05 UTC

Outage: Our CDN origin and API are down and we are working to restore them.

01 Feb 2018 17:10 UTC

Monitoring: Origin and API service are restored and our team is monitoring. A database issue caused the problem and we are investigating root cause.

01 Feb 2018 17:18 UTC

Investigating: We still see some lingering page load failures with 502 status and are working to resolve them.

01 Feb 2018 17:55 UTC

Outage: Database issues have recurred and our Origin and API are down again. Cached CDN content will continue to be served, but non-cached content will show errors or timeouts.

01 Feb 2018 18:16 UTC

Monitoring: We’ve resolved the database issues and all services are back to normal. We’ll continue to monitor. Please contact support in case you still see anything misbehaving.

01 Feb 2018 18:36 UTC

Major outage

Affected Systems: API, Origin servers

Elevated error rates from the API

31 Jan 2018 16:09 UTC

Investigating: We are investigating elevated error rates from our API that may affect web service.

31 Jan 2018 16:09 UTC

Monitoring: We’ve resolved the cause of the errors and are continuing to monitor. If you see any more errors from web pages or our UI, please contact support with details.

31 Jan 2018 16:24 UTC

Degraded performance

Affected Systems: API, CDN

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